Privacy Policy

Effective Date: November 30, 2024

At Zenblay, we value the trust our customers place in us, and we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal information when you interact with our website, products, and services. By visiting or using our website, you agree to the practices outlined in this Privacy Policy.

Information We Collect

We collect various types of information to provide you with the best shopping experience and to improve the functionality of our website. The information we may collect includes:

  • Personal Information: When you place an order or register on our website, we may ask for details such as your full name, email address, phone number, shipping and billing addresses, payment details (e.g., credit card number), and any other necessary information.

  • Non-Personal Information: We may also collect non-personal information like your IP address, browser type, and device information. This helps us enhance your browsing experience by analyzing usage patterns and improving website performance.

  • Cookies: Zenblay uses cookies to collect data about your preferences and to improve your overall shopping experience. Cookies are small files stored on your device that help our website remember your settings and login details.

How We Use Your Information

We utilize your personal and non-personal information for several purposes:

  • To Process Orders: We use your information to fulfill orders, process payments, and deliver products to your specified address.
  • Communication: We may contact you regarding your order, send promotional emails (if you opt-in), and notify you about any changes to your account or our services.
  • Improvement of Services: We use aggregated, anonymized data to analyze customer trends, improve website functionality, and enhance the customer experience.
  • Legal Compliance: We may also use your information to comply with applicable laws, regulations, and legal obligations.

How We Protect Your Information

Your privacy and security are paramount to us. We take industry-standard measures to protect your personal information:

  • Encryption: We use Secure Socket Layer (SSL) technology to encrypt sensitive information such as payment details during transmission.
  • Secure Servers: Personal data is stored in secure servers with strict access controls, ensuring your information remains confidential.
  • Limited Access: Only authorized personnel within Zenblay have access to your personal data. We restrict access to ensure your information is used only for necessary business operations.

Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers, such as:

  • Payment processors for processing payments securely.
  • Shipping companies for delivering orders.
  • Service providers who help us analyze website traffic and improve user experience.

These third parties are obligated to handle your information securely and in accordance with our privacy policies.

Your Rights

You have the right to control how we use your personal information. You can:

  • Access: Request a copy of your personal information stored with us.
  • Correct: Update any inaccurate or incomplete data we hold about you.
  • Delete: Request the deletion of your personal information, subject to legal obligations.
  • Opt-out: Unsubscribe from marketing communications by clicking the unsubscribe link in our emails or by contacting us directly.

For any questions or requests regarding your personal information, please contact us at:
Email: info@zenblay.site
Phone: (425) 788-0721
Address: 23428 NE Old Woodinville Duvall Rd, Woodinville, WA 98072, USA